privacy statement

MackSpecialty.com Privacy Statement
This document was last updated November 24, 2002.

Mack Specialty Brokerage is committed to protecting your privacy. You can visit many pages on our site without giving us any information about yourself. Sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement applies to MackSpecialty.com.

Collection of your Personal / Business Information
We will ask you when we need information that personally identifies you (personal information), your business, (business information), or allows us to contact you. This information is requested when you are registering for an account with Mack Specialty Brokerage. Information collected by MackSpecialty.com is limited to relevant contact information such as business e-mail address, business phone and address, and other business related information so that we may better serve your needs.

MackSpecialty.com also collects information about which insurance applications our customers download from MackSpecialty.com. This data is collected so we may personalize your experience at MackSpecialty.com. It allows us to provide you with a list of the documents you most frequently access to make your vists more convenient. It alos allows us to better serve you by identifying which types of insurance policies are in highest demand.

Use of your Personal Information
We use your personal information for the following purposes:
To ensure our site is relevant to your needs.
To deliver services, such as lists of frequently accessed documents or recent downloads.
To help us create and publish content most relevant to you.
To allow you access to limited-entry areas of our site as appropriate.
To ensure our contact information for you is current so that we may better serve your specialty insurance needs.

Mack Specialty Brokerage may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Mack Specialty Brokerage or the site; (b) protect and defend the rights or property of Mack Specialty Brokerage or (c) act in urgent circumstances to protect the personal safety of Mack Specialty Brokerage employees, users of Mack Specialty Brokerage products or services, or members of the public.

Your information may be stored and processed in the United States or any other country in which Mack Specialty Brokerage or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Mack Specialty Brokerage abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control of your Personal Information
When you register, or otherwise give us personal information, MackSpecialty.com will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.

Security of your Personal Information
MackSpecialty.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

Protection of Children's Personal Information
MackSpecialty.com is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies
When someone visits the site, a cookie may be placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

If you choose to not have your browser accept cookies from the MackSpecialty.com Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should contact MackSpecialty.com by e-mail.

Changes to this Statement
MackSpecialty.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, MackSpecialty.com will notify you by placing prominent notice on the Web site.

Contact Information
Mack Specialty Brokerage welcomes your comments regarding this privacy statement, please contact us by e-mail, or postal mail.

MackSpecialty.com Privacy
Mack Specialty Brokerage
7379 Pearl Rd. Suite 6
Cleveland, OH 44130-4808

info@mackspecialty.com

Last Updated: Sunday, November 24, 2002 - 6:23 p.m. Eastern Time

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Privacy Statement